OA: Looking at enterprise intelligent services from AI Agent
Explore the revolutionary role of AI agents in enterprise intelligent services and focus on the OA field.
Core content:
1. The key role of AI agents in enterprise digital transformation
2. AI strategies and product characteristics of the three domestic OA giants
3. How AI agents improve organizational effectiveness and user experience
From AI Agent looks at enterprise intelligent services---OA Chapter
2025 was recognized by the industry as the "first year of AI Agent". When large language models move from technology carnival to value implementation, enterprise-level AI Agent quickly becomes a new engine for digital transformation with the triangular value model of "reducing costs, increasing efficiency, and personalized services".
McKinsey predicts that by 2025, AI Agent will save corporate employees more than 30% of repetitive working time; Gartner asserted that the agent ecosystem will reconstruct 80% of the enterprise software interaction model.
In all scenarios, the Office/OA/ERP/marketing system has become the "pioneer battlefield" for the large-scale implementation of AI Agent. The three major domestic OA giants - Zhiyuan Internet, Fanwei, and Lanling, have taken the lead in launching an intelligent battle.
01
Strategic Analysis: Strategic Path of AI Agent for the three major manufacturers
1.1 Zhiyuan Internet--Comi (New Generation AI Agent Product Family)
Zhiyuan Internet's CoMi is a new generation AI Agent Product Family, focusing on providing efficient collaborative office solutions. Based on the analysis of the content of the Zhiyuan Internet official website, its main features are as follows:
1. A comprehensive family of agent products
CoMi intelligent product family integrates AI technology to provide efficient collaborative office capabilities, helping enterprises to transform digitally and improve organizational efficiency. The product family includes multiple professional intelligent bodies such as intelligent Q&A, Excel analysis, intelligent office, auxiliary approval, summary reading, intelligent creation, model dialogue, security assistant and super intelligent body, covering all aspects of corporate office work.
2. New platform technology architecture
CoMi adopts comprehensive agentization with human-computer symbiosis as the core. Through natural language interaction and multi-agent collaboration, it can improve the efficiency of data response and complex task processing, and promote organizational intelligence. This architecture enables the system to better understand user intentions and provide more accurate services.
3. Innovate the interaction mode
Through natural language interaction and Call Me instructions, application integration and a unified view are realized, and human-computer collaboration is simplified. This interaction method lowers the threshold for user usage and improves the ease of use of the system and user experience.
4. Characterized agent design
Use "Me+" character-based intelligent body to achieve deep integration of human-machine, empower collaborative productivity through personalized intelligent services, and help organizational efficiency leap. This design allows agents to better adapt to the needs of different roles and provide more accurate services.
5. Core features and capabilities
CoMi agent improves organizational effectiveness through multi-task collaboration and natural language interaction, which is specifically reflected in the following aspects:
•Smart Portal: Human-centered, integrates business data through natural language interaction, dynamically organizes work matters, provides a unified entrance and proactive reminder, and provides everyone with a super assistant to help with efficient collaboration and intelligent decision-making.
•Digital employee: As a digital employee role, it provides intelligent support and improves work efficiency.
•Role-oriented intelligent brain: Provide customized services according to the needs of different roles to meet the specific needs of different positions.
•Multi-agent collaboration: supports collaboration between multiple agents to handle complex tasks.
•Flexible customization: supports enterprises to customize configurations according to their own needs.
6. Platform support capabilities
CoMi Builder intelligent body customization platform is an enterprise-level intelligent body flexible editing and customization platform that supports multi-source access. The platform provides a knowledge-intelligent middle board and process-intelligent platform to provide comprehensive intelligent support for enterprises.
1.2 Fanwei-- Digital Intelligence Brain Xiaoe.AI
Panwei Digital Intelligence Brain Xiaoe.AI is an enterprise-level AI platform launched by Fanwei, committed to making business digital and intelligent operations throughout the entire process. Based on the analysis of the content of Panwei's official website, its main features are as follows:
1. Comprehensive technical integration
Panwei Digital Intelligence Brain Xiaoe.AI combines a variety of intelligent technologies, including large language models, OCR, RPA, natural language processing, Internet of Things, intelligent search, knowledge graph, etc., to realize on-demand calls of various intelligent technologies and provide enterprises with all-around intelligent support.
2. All-weather smart office
Equip each employee with a 7*24-hour intelligent office assistant to build a real-time interconnected organization and improve office efficiency. This all-weather service model ensures the continuity and efficiency of enterprise operations.
3. Rich application scenarios
Panwei Digital Intelligence Brain Xiaoe.AI provides intelligent scenario applications in multiple scenarios, ranging from office, personnel, contracts, marketing, procurement, projects, customer service, assets, etc., covering all aspects of enterprise operations. Specifically including:
•Daily office scenarios: intelligent service, intelligent query, intelligent reading, intelligent process, etc.
•Smart Market: Market Research, Competitive Product Monitoring, Customer Portrait, Market Brand, etc.
•Smart Marketing: Sales Portrait, Business Opportunities and Risks, Customer Recruitment, Bid Contract, etc.
•Smart contract: intelligent template push, intelligent circulation approval, intelligent contract archiving, intelligent risk monitoring, etc.
•Smart projects: project planning, project establishment, planning, project execution, etc.
•Smart personnel: recruitment demand release, performance appraisal management, automatic compensation calculation, employee training, etc.
•Smart assets: automatic asset allocation, intelligent asset use, asset management, asset data reporting, etc.
•Intelligent archives: archive collection, archive management, archive utilization, statistical analysis, etc.
•Intelligent risk control: risk identification, risk reporting, indicator risks, indicator reports, etc.
4. Core platform capabilities
Panwei Digital Intelligence Brain Xiaoe.AI has six core values, including:
•Easy to find people to do things through natural language: Now using natural language dialogue as the entrance, users can easily find suitable participants, processes and forms, without understanding the operations and complex processes of complex office tools, without high-frequency operations and complex learning, they can easily complete the office.
•Big model support, small model equipped: the platform supports large models connecting different manufacturers, providing customers with 7*24-hour intelligent office assistant services based on large models, and also supports customized small model scenarios, which can be flexibly configured according to different segmented scenarios.
•Hybrid deployment, cloud-private integration: multiple deployment methods to meet the organization's public cloud and private deployment needs, support SaaS mode, hybrid cloud deployment, and private cloud deployment, ensuring that different deployment needs can be met securely.
•Information dual ecological support: Digital Intelligence Brain Xiaoe.AI project has a large amount of data configuration, allowing the supported mainstream CPUs/server/operating system/application middleware/database work, focusing on professional configurations such as domestic CPUs to ensure efficient operation in various environments.
•Data security: Provide data encryption protection functions to ensure the security of data storage, display and transmission, data encryption, access control, authentication and authorization, data backup and recovery, network security, security audit and monitoring, etc.
•Open capability makes the business system intelligent: Panwei Digital Intelligence Brain Xiaoe.AI opens the full set of standard interface integration capabilities, so that customer intelligence can apply its capabilities to the business system, and can also integrate with the actual business system, seamlessly access intelligent technology, making business management and operations more intelligent.
5. Broad customer base
Panwei Digital Intelligent Brain Xiaoe.AI has provided intelligent office software to thousands of customers, serving more than 80,000 users, covering 87 sub-industries, with a broad customer base and rich industry application experience.
1.3 Lan Ling--Company Brain LanBots
Lanling Enterprise Brain LanBots.AI is an enterprise-level AI intelligent product launched by Lanling Company, focusing on the deep integration of knowledge management and AI technology. Based on the analysis of Lanling’s official website content, its main features are as follows:
1. Industry Deepening and Professional Accumulation
Lan Ling has 24 years of industry depth experience. As a knowledge management evangelist, knowledge management international standard weaver and Mike Award initiator, he has rich theoretical and technical research and practical experience in the field of knowledge management. This long-term accumulation allows it to provide more professional and accurate management suggestions for the implementation of customers' AI scenarios, forming a unique industry understanding advantage.
2. Multi-scenario AI empowerment
LanBots.AI can configure scene-based multi-theme and multi-scene robots based on the actual application scenarios, IT capabilities and knowledge readiness of the enterprise. This method not only allows enterprises to have AI capabilities but also continuously and deeply empowers AI into business operations, helping enterprises increase efficiency and reduce costs and create actual business value.
3. Exclusive intelligent middle-end architecture
Lanling built an integrated digital and intelligent capability architecture system through middle-end capabilities such as intelligent engines, content engines, and data engines, which can quickly respond to business needs and introduce comprehensive AI empowerment. This architecture avoids reconstructing the original IT system of the enterprise while avoiding the generation of technical islands and data knowledge islands, achieving seamless integration between systems.
4. Minimalist deployment and rapid iteration
LanBots.AI is implemented based on RAG (retrieval enhancement generation) technology. It does not require training the model. The AI can be synchronized after 10 minutes of new knowledge (can be searched/questioned). In line with Lanling's 21-day standard online implementation plan, AI can be implemented quickly. The system supports the rapid iteration of new business scenarios based on application effects and business needs, meets business development needs, and achieves rapid implementation, and then iteratively builds new business scenarios based on application effects and business needs.
5. Comprehensive security
Through privatized deployment + permission control system, the intranet cycle of enterprise asset information is realized. User can only see content within the scope of their permissions to fully ensure the security of corporate assets. This security mechanism allows enterprises to make full use of AI capabilities while ensuring data security.
6. Expert consultation and escort
Lan Ling believes that AI is not about concept speculation, nor is it complete if software is deployed, but requires continuous empowerment and long-term construction around business value. Therefore, professional digital consultation is provided to ensure the full value realization from planning to implementation to operation, and ensure that AI technology truly creates value for enterprises.
7. Implementation Cases and Customer Groups
Lanling LanBots.AI has been successfully implemented in many large enterprises, including Cialis, Zhongke Star Map, China Communications Construction Group, etc. These cases show their practical application effects in knowledge management, intelligent search, intelligent question and answer, intelligent assistant, etc., and prove the value of their products in actual business scenarios.
02
Comparative dialysis of the three major manufacturers
After completing the characteristics of Lanling Enterprise Brain LanBots.AI, Zhiyuan Internet CoMi Intelligent Product Family and Panwei Digital Intelligent Brain Xiaoe.AI, this section will compare and analyze the products of these three companies to better understand their respective advantages, characteristics and market positioning.
2 . 1 Comparison of technical architecture
Lanling's corporate brain LanBots.AI
Lanling's technical architecture is centered on "exclusive intelligent middle platform" and builds integrated digital capabilities through middle platform capabilities such as intelligent engines, content engines, and data engines. Its technology is based on RAG (retrieval enhancement generation) technology, without training the model, and new knowledge can be synchronized to the AI system in a short time. The advantage of this architectural design is that it can quickly respond to business needs, avoid reconstructing the original IT system of the enterprise, and avoiding the emergence of technical silos and data knowledge silos.
Zhiyuan Internet CoMi agent
Zhiyuan Internet adopts the "Agent" architectural design, with human-computer symbiosis as the core, and realizes data response and complex task processing through natural language interaction and multi-agent collaboration. Its product architecture includes three-layer structures such as CoMi Family, CoMi Agents, and CoMi Builder, which support the combination of collaborative operational models and docking models. The characteristic of this architecture is that it emphasizes the collaboration and interaction between agents, which can better adapt to complex collaborative office scenarios.
Panwei Digital Intelligence Brain Xiaoe.AI
Panwei's technical architecture adopts an "integrated" design, integrating a variety of technologies such as large models, OCR, RPA, natural language processing, Internet of Things, intelligent search, and knowledge graphs to realize on-demand calls. Its architecture supports a hybrid model, supported by large models and small models, and also provides a cloud-private deployment solution. The advantage of this architecture is that it has high technical integration and can provide diversified technical support for different scenarios.
The three products have their own characteristics in their technical architecture. Lan Ling emphasizes middle-end capabilities and RAG technology, which are suitable for rapid deployment and knowledge management scenarios; Zhiyuan Internet emphasizes Agentization and multi-agent collaboration, which are more suitable for complex collaborative office scenarios; Fanwei emphasizes technology integration and hybrid models to provide more comprehensive technical support. From the perspective of technological cutting-edge, Zhiyuan Internet's Agent architecture is more in line with the current development trend of AI, and from the perspective of practicality, Lanling's RAG technology may be easier to implement.
2 . 2 Comparison of functions and application scenarios
Lanling's corporate brain LanBots.AI
Lanling's product functions mainly revolve around knowledge management, emphasizing AI's empowerment of multiple scenarios. Its application scenarios are mainly concentrated in the fields of enterprise knowledge management, intelligent question-and-answer, intelligent search, etc., and are particularly suitable for enterprises with a high demand for knowledge management. Judging from customer cases, its products have been successfully used in large enterprises such as Cialis, China Science and Technology Star Map, China Communications Construction and other industries.
Zhiyuan Internet CoMi agent
Zhiyuan Internet's product functions are more diversified, including intelligent question-and-answer, Excel analysis, intelligent office, auxiliary approval, summary reading, intelligent creation, model dialogue, security assistant and super agent. Its application scenarios cover all aspects of corporate office work, and special emphasis is placed on collaborative office and role-based services. The product design adopts the concept of "Me+" character-based agent, which can better adapt to the needs of different roles.
Panwei Digital Intelligence Brain Xiaoe.AI
Fanwei's product has the widest range of functions, covering multiple fields such as daily office, smart market, smart marketing, smart contracts, smart projects, smart personnel, smart assets, smart archives, and smart risk control. Its application scenarios cover almost all aspects of enterprise operations and provide comprehensive intelligent support. From the perspective of the customer base, Panwei Service has more than 80,000 users, covering 87 sub-industries, and has the broadest customer base.
In terms of product functions and application scenarios, Fanwei provides the most comprehensive functions, covering almost all links of enterprise operations; Zhiyuan Internet's functional design is more refined, emphasizing collaborative office and role-based services, and can customize Agents; Lan Ling focuses more on the field of knowledge management, and its functions are relatively concentrated. From the perspective of application breadth, Fanwei>Zhiyuan Internet>Lanling; from the perspective of professional depth, the three products have their own strengths in their respective fields of expertise.
03
Conclusion
Conclusion
The AI products of Lanling, Zhiyuan Internet and Fanwei have their own characteristics, showing unique advantages in knowledge management, collaborative office and comprehensive intelligence. When choosing, enterprises should evaluate according to their own needs and characteristics:
•If an enterprise has a high demand for knowledge management and wants to quickly deploy AI capabilities, you can consider Lanling's enterprise brain LanBots.AI.
•If an enterprise focuses on collaborative office efficiency and hopes to provide role-based intelligent services, it can consider the Zhiyuan Internet CoMi intelligent product family.
•If an enterprise needs a comprehensive intelligent transformation and covers a variety of business scenarios, you can consider Panwei Digital Intelligence Brain Xiaoe.AI.
No matter which product you choose, the company should clarify its own needs, combine the product characteristics and its own situation, and formulate appropriate implementation plans to give full play to the value of AI technology and enhance the competitiveness of the company.
